https://shariajournals-uinjambi.ac.id/index.php/tpj <div class="page"> <p>Tanah Pilih (Journal of Local Politics and Government Studies) is a journal published by the Program Studi Ilmu Pemerintahan UIN Sulthan Thaha Saifuddin Jambi. Published 2 times a year in April and October. Subject areas include, but are not limited to the following fields;</p> <ol> <li class="show">Local Politics</li> <li class="show">Local Government System</li> <li class="show">Governance</li> <li class="show">Regional Development</li> <li class="show">Public Policy</li> <li class="show">Public Service</li> <li class="show">Conflict Resolution and Management</li> <li class="show">Customary Government</li> </ol> </div> Fakultas Syariah UIN Sulthan Thaha Saifuddin Jambi, IndonesiaProdi Ilmu Pemerintahan en-US Tanah Pilih 2777-1113 https://shariajournals-uinjambi.ac.id/index.php/tpj/article/view/2052 <div> <p><span lang="EN-US">This research aims to analyze the innovation and quality of digital-based public services in supporting an inclusive bureaucracy in Indonesia. Digital transformation within the bureaucracy is an important strategy for improving the effectiveness, efficiency, transparency, and accountability of public services. This study employs a qualitative, descriptive approach, collecting data through in-depth interviews, participatory observations, and document analysis, and analyzing the data using data visualization software. The research focuses on the availability of digital platforms, interagency integration, ease of access, service speed, data security, and community satisfaction, as well as on the inclusivity of services for people with disabilities and for people in remote areas, and on efforts to reduce the digital literacy gap. The study's results show that digital service innovation increases the efficiency and effectiveness of administrative processes, facilitates public access, and accelerates service completion. Interoperability among agencies improves internal coordination within the bureaucracy, while a robust data security system and a user-friendly application interface increase public trust and participation. Inclusive services successfully reach vulnerable groups, expand equitable access, and encourage public involvement in service evaluation and development. Governance support, including regulations, the human resource capacity of the apparatus, monitoring and evaluation, and adequate technological infrastructure, is important for ensuring the sustainability and quality of digital services. Overall, this study shows that integrating digital innovation with the principles of inclusivity and effective governance can create a responsive, accountable, and participatory bureaucracy. These findings have implications for the development of public service policies and practices in the digital era, enabling bureaucracies to deliver efficient, transparent, fair, and inclusive services for all.</span></p> </div> Said Amirulkamar Copyright (c) 2026 Said Amirulkamar 2025-10-31 2025-10-31 5 2 1 14 https://shariajournals-uinjambi.ac.id/index.php/tpj/article/view/2076 <p>This study aims to find out how the BKPSDM strategy realizes basic training for CPNS who have passed several exams so that they can become good civil servants in terms of morality and material. The BKPSDM of Tebo Regency has initiated many good civil servants from each of its agencies from 1999 to 2022 and the BKPSDM has worked well. The implementation of the Training and Education for CPNS has been passed a lot and almost every year the procedure for its implementation is different, researchers conduct research on the implementation of the Class of 2019 to 2022. However, this problem is the BKPSDM of Tebo Regency has not carried out the Education and Training independently by using the Blendeed Learning System. The independent implementation in question is the existence of a new system in the form of a classical system and blended learning as stated in PP LAN No. 01 of 2021 which was created when the covid virus outbreak occurred in 2019. The method used in this study is a descriptive method with qualitative approach. Data collection techniques used are primary data collection in the form of interviews and field observations, and secondary data collection in the form of documentation and literature study. Determination of research interview informants is to take directly to informants who have been determined by direct researchers and based on the results of interviews and analysis using the SWOT Strategy, researchers found several constraining factors that have so far occurred such as the absence of adequate and accredited infrastructure, inadequate funds, resources the power of the apparatus is still very minimal and the internet network in Tebo Regency.</p> Aflah Rasyid Ridho Copyright (c) 2026 Aflah Rasyid Ridho 2025-10-31 2025-10-31 5 2 15 26 10.30631/tpj.v5i2.2076